About these terms
These terms cover your use of the Evening Accent Academy website and the classes you book through it. By using the site or reserving a place you accept them. If something here is unclear, ask before you book.
Using the site
You may read, print and share our pages for your own learning. Please do not post anything abusive, copy our course material into another business, or attempt to break into the site or the class links. We may suspend access if the site is misused.
Booking a place
Places in our live groups are limited and each one is held only once payment or an agreed arrangement is in place. Class fees are available on request, and the fee quoted to you at the time of booking is the one that applies. If a group is full we will offer the next start date or a place on the waiting list.
Teaching times and course length
Group courses run in the evening, UK time, and each lesson lasts the length stated on the course page. If you cannot attend a lesson, tell your teacher and we will send the notes, plus a short recording where one exists. Group lessons you miss are not refunded. If we have to cancel a lesson, we offer a replacement date or a credit.
One-to-one lessons
One-to-one lessons are arranged directly with your teacher. Give us as much notice as you can when you need to move a session, and we will look for another slot in the same week.
Level tests and conversation clubs
The gentle starter level test is a guide to the right class for you. It is not an exam and it does not lead to a qualification. Conversation club sessions are informal practice for learners at the same stage, and places are limited each week; reserving a place holds it for you only.
Materials and intellectual property
Our worksheets, recordings, lesson plans and site text belong to Evening Accent Academy or are used with permission. Your booking gives you a personal licence to use them for your own study. Please do not upload them elsewhere or pass them to people who have not booked.
Our responsibility to you
We teach in good faith and to a professional standard. We cannot promise a particular exam grade, job offer or travel outcome, because progress depends on the practice you put in between lessons. We are not liable for indirect losses such as lost profit or missed connections. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud.
If something goes wrong
Tell us first. Write to [email protected] with the details and we will look into it. If we cannot settle the matter between us, these terms are governed by the law of the UK nation in which you live, and a dispute can be heard by your local courts.
Changes to these terms
We update these terms when our classes or the site change. The version on this page applies from the day you use the site. If a change affects a course you have already booked, we will email you before it takes effect.